From: iiisharkiii
To: apple-ct
Subject: Returns: iiisharkiii sent a message about FINEVU CR500HD FullHD 16GB Car Vehicle Driving Recorder Camera + CPLFilter + GPS #261099583031
Sent Date: Oct-26-12 05:22:23 PDT
Dear apple-ct,
My FINEVU CR-500HD hangs after hour or more in switched off mode. I can switch it on again only using "Reset" button. External GPS don't work too: it cannot fix on satellites.
I think it has some software or hardware bug, and in such circumstances it is completely unusable for me.
I want you to replace this device with fully working one.
- iiisharkiii
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From: apple-ct
To: iiisharkiii
Subject: Re: Returns: iiisharkiii sent a message about FINEVU CR500HD FullHD 16GB Car Vehicle Driving Recorder Camera + CPLFilter + GPS #261099583031
Sent Date: Oct-26-12 21:34:39 PDT
Dear iiisharkiii,
hi, thank you for your message.
first, we would like to recommend to update firmware.
we sent your mail(
v.u.gordeev@gmail.com) new firmware.
please, check it out.
If the problem persists, please, tell us.
thank you.
have a nice day.
- apple-ct
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From: iiisharkiii
To: apple-ct
Subject: Re: Returns: iiisharkiii sent a message about FINEVU CR500HD FullHD 16GB Car Vehicle Driving Recorder Camera + CPLFilter + GPS #261099583031
Sent Date: Oct-27-12 10:22:10 PDT
Dear apple-ct,
Hi, thanks for your attention to my problem.
It is a pity to me, but after firmware update the problem is persisted.
- iiisharkiii
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From: apple-ct
To: iiisharkiii
Subject: Re: Returns: iiisharkiii sent a message about FINEVU CR500HD FullHD 16GB Car Vehicle Driving Recorder Camera + CPLFilter + GPS #261099583031
Sent Date: Oct-28-12 18:45:16 PDT
Dear iiisharkiii,
hi, thank you for your message.
ok. but, please, one more check it out.
and, we have a question.
* Have you ever dropped or shocked a camera?
we are waiting your response.
thank you.
- apple-ct
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From: iiisharkiii
To: apple-ct
Subject: Re: Returns: iiisharkiii sent a message about FINEVU CR500HD FullHD 16GB Car Vehicle Driving Recorder Camera + CPLFilter + GPS #261099583031
Sent Date: Oct-28-12 23:22:47 PDT
Dear apple-ct,
Hi, apple-ct.
I didn't dropped or shocked the camera. Such behavior appeared immediately after unpacking. I assumed that a problem would decide after a charging the internal battery, but the problem wasn't solved.
- iiisharkiii
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From: apple-ct
To: iiisharkiii
Subject: Re: Returns: iiisharkiii sent a message about FINEVU CR500HD FullHD 16GB Car Vehicle Driving Recorder Camera + CPLFilter + GPS #261099583031
Sent Date: Oct-29-12 18:55:30 PDT
Dear iiisharkiii,
hi, thank you for your message.
yeap. ok, we will exchange "CR500 + GPS".
please, send us items(body & GPS) by EMS shipping.
and, you write lower price($50) in invoice when you send items.
- name : Tae-hoon Choi
- address : #1013, B2VIL, 2800-2, Unseo-dong, Jung-gu, Incheon, Korea [Zip code : 400-340]
- phone number : 010 - 9159 - 9257
thank you.
have a nice day.
- apple-ct
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From: iiisharkiii
To: apple-ct
Subject: Re: Returns: iiisharkiii sent a message about FINEVU CR500HD FullHD 16GB Car Vehicle Driving Recorder Camera + CPLFilter + GPS #261099583031
Sent Date: Nov-02-12 03:32:29 PDT
Dear apple-ct,
Hi, apple-ct.
I am send you items (CR-500 & GPS).
EMS tracking number is EA117990633RU
thank you.
- iiisharkiii
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From: apple-ct
To: iiisharkiii
Subject: Re: Returns: iiisharkiii sent a message about FINEVU CR500HD FullHD 16GB Car Vehicle Driving Recorder Camera + CPLFilter + GPS #261099583031
Sent Date: Nov-02-12 21:22:00 PDT
Dear iiisharkiii,
hi, thank you for your message.
ok, as soon as we receive items, we will resolve the problems asap.
thank you.
have a nice day.
- apple-ct
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From: iiisharkiii
To: apple-ct
Subject: Re: Returns: iiisharkiii sent a message about FINEVU CR500HD FullHD 16GB Car Vehicle Driving Recorder Camera + CPLFilter + GPS #261099583031
Sent Date: Nov-19-12 21:28:34 PST
Dear apple-ct,
Hi, apple-ct.
I see in the EMS tracking system that you'd received my shipment with broken CR-500 and GPS. When you plan to deliver working ones to me?
- iiisharkiii
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From: apple-ct
To: iiisharkiii
Subject: Re: Returns: iiisharkiii sent a message about FINEVU CR500HD FullHD 16GB Car Vehicle Driving Recorder Camera + CPLFilter + GPS #261099583031
Sent Date: Nov-20-12 00:59:27 PST
Dear iiisharkiii,
hi, thank you for your message.
yeap, we sent you your CR500HD today.
this problem was firmware problem.
so, we reinstalled new firmware.
* tracking number : EG118084508KR
thank you for waiting.
good luck to you.
have a nice day.
- apple-ct
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Сейчас отписал ему следующее:
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Dear apple-ct,
I received my items.
The problem is persisted!
I can switch it on again only using "Reset" button. GPS don't work!
- iiisharkiii
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Жду дальнейшего развития событий, хотя уже сейчас ясно что ничего хорошего ждать не приходится...
