D
dimka123
Новичок
Заказал себе 4 EMS почтой
При получение посылки был акт о недовесе , естествено открыл его прям на почте телефона внутри не оказалась, дали акты всякие , и я отказался от посылки и отправил его обратно . Тем временнем открыл диспут , и вот что мне прислал protection сегодня , помогите мои действие дальше , заявление в полицию я не писал
We're contacting you about the 16GB 4 (eBay Item #: 110786553968) that you recently purchased. I understand that the phone was missing from the box. I'm sorry to hear there was a problem with the item. When a package arrives empty or with an entirely different item, it can be the result of theft, a shipping issue, or an oversight.
First off, I would like to take a moment to thank you for all of the positive contributions you’ve been able to provide our online community these past year. Did you know that in just the past 12 months you’ve already spent more than $2,800.00 on our site! That’s amazing! Thank you so much for everything you do for us.
We need your help to resolve this by providing more information on your case. Please file an incident report with your local law enforcement agency (police department). Filing an incident report is generally free of charge and is easy to do. The report doesn't require an investigation be done. It just documents that there's been a problem.
Here are the details that must be included in the report:
-- Description of the item received
-- Name of the officer filing the report
-- Officer's badge number
-- Station location (city and state)
-- Station phone number
We've placed this case on hold for 5 (until 1/2/2012) days to allow you to get an incident report.
Please scan the incident report and reply to this email with an attachment. In your reply, please include:
-- Your user ID
-- Case number
-- Attention of Jason T. at desk 5.2.623.
If you're unable to scan the incident report, please fax it to me at 303-395-2828 and include a coversheet including the same information above.
After we receive and confirm the incident report, we'll review the case. We'll usually ask the seller to send you a refund.
If we don't hear from you within 5 days, we'll close the case and you won't be able to get a refund. If you need more time, just let us know by replying to this message.
To summarize, we need an incident report by 1/2/2012 so we can make the best possible decision in this case.
We will be in touch with you within 48 hours of the hold coming off, which will be 1/4/2012.
Thanks for choosing ,
Jason T.
При получение посылки был акт о недовесе , естествено открыл его прям на почте телефона внутри не оказалась, дали акты всякие , и я отказался от посылки и отправил его обратно . Тем временнем открыл диспут , и вот что мне прислал protection сегодня , помогите мои действие дальше , заявление в полицию я не писал
We're contacting you about the 16GB 4 (eBay Item #: 110786553968) that you recently purchased. I understand that the phone was missing from the box. I'm sorry to hear there was a problem with the item. When a package arrives empty or with an entirely different item, it can be the result of theft, a shipping issue, or an oversight.
First off, I would like to take a moment to thank you for all of the positive contributions you’ve been able to provide our online community these past year. Did you know that in just the past 12 months you’ve already spent more than $2,800.00 on our site! That’s amazing! Thank you so much for everything you do for us.
We need your help to resolve this by providing more information on your case. Please file an incident report with your local law enforcement agency (police department). Filing an incident report is generally free of charge and is easy to do. The report doesn't require an investigation be done. It just documents that there's been a problem.
Here are the details that must be included in the report:
-- Description of the item received
-- Name of the officer filing the report
-- Officer's badge number
-- Station location (city and state)
-- Station phone number
We've placed this case on hold for 5 (until 1/2/2012) days to allow you to get an incident report.
Please scan the incident report and reply to this email with an attachment. In your reply, please include:
-- Your user ID
-- Case number
-- Attention of Jason T. at desk 5.2.623.
If you're unable to scan the incident report, please fax it to me at 303-395-2828 and include a coversheet including the same information above.
After we receive and confirm the incident report, we'll review the case. We'll usually ask the seller to send you a refund.
If we don't hear from you within 5 days, we'll close the case and you won't be able to get a refund. If you need more time, just let us know by replying to this message.
To summarize, we need an incident report by 1/2/2012 so we can make the best possible decision in this case.
We will be in touch with you within 48 hours of the hold coming off, which will be 1/4/2012.
Thanks for choosing ,
Jason T.
