J
Jeka47
Новичок
Открыл впервые кляйм! что делать дальше? написано вот такое!
Your dispute has been escalated to a claim. You must take action as outlined below before we can proceed with the claim. If the status of the case is 'pending' or 'undetermined,' return to the Resolution Center. Try viewing the claim again in 5 minutes for next steps.
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Disputed Amount:
What happens next
If you've resolved this problem, you can anytime.
If you received the item but it's different than you expected, you can .
Supporting documents
Files (0)
You haven't submitted any files.
Faxes (0)
You haven't submitted any faxes.
Your dispute has been escalated to a claim. You must take action as outlined below before we can proceed with the claim. If the status of the case is 'pending' or 'undetermined,' return to the Resolution Center. Try viewing the claim again in 5 minutes for next steps.
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- Dispute The buyer and seller have 20 days to communicate directly to resolve an issue with this transaction. All disputed funds are held until the issue is resolved. If both parties can't agree to a solution, either party can escalate this to a PayPal claim.
- Escalation The buyer or seller asks PayPal to review the case and decide the outcome. We make every effort to resolve the claim within 30 days and restore funds to the rightful owner.
- Awaiting other party's response PayPal requests more information from the seller to resolve the issue. If the seller doesn't respond within 10 days, we close the case and restore funds to the rightful owner.
- Requiring your action PayPal requests more information from the buyer to resolve the issue. If the buyer doesn't respond within the allotted timeframe, we close the case and restore funds to the rightful owner.
- Being reviewed by PayPal We review the information the buyer and seller have provided. We try to reach a final decision quickly, but complex cases may take longer and require additional information from the buyer or seller.
- Closed This claim or case has been closed. A closed dispute cannot be reopened or escalated to a PayPal claim.
Disputed Amount:
- $374.94 USD
- 281044454053 - Unlocked Apple 4 - 16GB 16 GB - Black (AT&T) Smartphone 16 G 16G
What happens next
If you've resolved this problem, you can anytime.
If you received the item but it's different than you expected, you can .
Supporting documents
Files (0)
You haven't submitted any files.
Faxes (0)
You haven't submitted any faxes.
- 3/3/2013 08:07 PST - PayPal: Buyer escalated this dispute to a Claim.
- 3/3/2013 08:07 PST - Buyer: documents proving that the parcel has not reached me: http://fotohost.kz/images/2013/03/03/u536s.jpghttp://fotohost.kz/images/2013/03/03/UaWG9.jpg
- 3/3/2013 02:39 PST - Buyer: Let's decide today. Can you give me back my money? I do not want to lose their money. I can not do anything. Once you can get the money back from the post.
- 3/3/2013 02:30 PST - Buyer: Hi Sharon! I need to ask a claim! because I can not risk it! Here is proof of the fact that I did not get the parcel! http://fotohost.kz/images/2013/03/03/O4l3H.jpghttp://fotohost.kz/images/2013/03/03/KSLFf.jpg
- 2/27/2013 12:00 PST - Seller: dear Ivan, I forwarded you an email from USPS, please check your email. USPS officer Nancy will get back to me once there is an update (I gave her your paperwork). Thank you, Sharon
- Mar 3, 2013 - PayPal: Email sent to seller
- Mar 3, 2013 - PayPal: Email sent to seller
- Mar 2, 2013 - PayPal: Email sent to buyer
- Feb 28, 2013 - PayPal: Email sent to buyer
- Feb 27, 2013 - PayPal: Email sent to buyer
- Feb 27, 2013 - PayPal: Email sent to seller
- Feb 22, 2013 - PayPal: Email sent to seller
- Feb 22, 2013 - PayPal: Email sent to buyer
- Feb 20, 2013 - PayPal: Email sent to seller
- Feb 20, 2013 - PayPal: Email sent to buyer
- Feb 19, 2013 - PayPal: Email sent to seller
- Feb 19, 2013 - PayPal: Email sent to buyer
- Feb 14, 2013 - PayPal: Email sent to buyer
- Feb 14, 2013 - PayPal: Email sent to seller
- Feb 13, 2013 - PayPal: Email sent to seller
- Feb 12, 2013 - PayPal: Email sent to buyer
- Feb 12, 2013 - PayPal: Email sent to seller
- Feb 12, 2013 - PayPal: Email sent to buyer
- Feb 12, 2013 - PayPal: Email sent to buyer
- Mar 3, 2013 - Buyer: Dispute filed
- Feb 12, 2013 - PayPal: Email sent to seller
- Feb 12, 2013 - PayPal: Email sent to buyer
- Feb 12, 2013 - Buyer: Dispute filed
