B
Beplayer
Новичок
Добрый день!
Следующая проблема: у меня есть несколько ювелирных, абсолютно подлинных(!) брендовых ювелирных изделий. Выставил вчера лот один на продажу - никаких правил политики не нарушал вроде (вещи оригинальные, фотографии делал сам, описание тоже) + давал гарантии полного возврата денег, если вещь окажется поддельной. У самого 100-процентная положительная репутация (правда как покупателя, еще не продавал пока).
И вот пориходит письмо от о снятии лота с продажу, что он якобы нарушает политику
"The listing was removed because it violated policy. We notified members who placed bids on the item that the listing has been canceled.
Trademark infringement is unlawful and violates eBay's policies. A trademark is a unique sign (such as a name, word, phrase, logo, or symbol) that a company uses to identify its products and/or services.
Using another company's trademark in a way that may confuse buyers about the source of goods or services, or confuses buyers into believing that the seller is affiliated with, sponsored by or endorsed by the trademark owner is both illegal and against eBay's policies. Examples include counterfeits, unauthorized replica items, and items that bear the brand or logo of a company without that company's permission.
Guideline: If the product you are listing bears the brand or logo of a company, but it wasn't made or authorized by that company, don't sell it on
Review of this listing indicates that the item infringes a trademark. It is both against the law and against policy to infringe trademark laws. Due to security around eBay's review processes, the indicating factors cannot be disclosed.
For more information, please visit the following Help pages:
To take the intellectual property tutorial, please visit:
Please be aware that any additional violations of this policy may result in the suspension of your account. understands that you may be concerned about this situation.
For more information on why may remove a listing, please visit:
Please be assured that your listings have not been targeted in any way. Although there may be similar items currently listed on , we review all listings that are reported to us by members or Verified Rights Owner (VeRO) program participants. We rely on reports from our members to help maintain the safety and security of our Community. We encourage you to report any items by using the REPORT THIS ITEM button on the listing so we can quickly remove any other items that should be removed.
Your listing(s) may be eligible for relisting through My If your listing is eligible, you will see the listing in your Unsold Items page within My Listings that are not eligible for relisting will not be visible in the Unsold Items page.
To relist your item, sign in to , go to My to your Unsold items, and select the item that was canceled -- it's highlighted with a yellow banner. Before relisting, please make any changes necessary to ensure that your revised listing is in compliance with the law and policies. You might want to check your other listings for similar violations as well.
Thank you for your understanding.
Sincerely,
Trust & Safety"
Что мне в этом случае делать? Все ссылки в письме перечитал, не нашел никаких нарушений со своей стороны. Единственное, что может быть, усомнился в подлинности вещей. Хотя на том же аукционе продаются аналогичные вещи, продавец из Китая, с репутацией 86 % positive, без политика возврата денег, и никто его лоты не удаляет...
Неужели просто не продавать тогда? Или продавать с возможностью, что мой аккуант заблокируют, чего мне совсем не хочется.
Какие вообще есть мысли? Был бы очень признателен!
Спасибо.
Следующая проблема: у меня есть несколько ювелирных, абсолютно подлинных(!) брендовых ювелирных изделий. Выставил вчера лот один на продажу - никаких правил политики не нарушал вроде (вещи оригинальные, фотографии делал сам, описание тоже) + давал гарантии полного возврата денег, если вещь окажется поддельной. У самого 100-процентная положительная репутация (правда как покупателя, еще не продавал пока).
И вот пориходит письмо от о снятии лота с продажу, что он якобы нарушает политику
"The listing was removed because it violated policy. We notified members who placed bids on the item that the listing has been canceled.
Trademark infringement is unlawful and violates eBay's policies. A trademark is a unique sign (such as a name, word, phrase, logo, or symbol) that a company uses to identify its products and/or services.
Using another company's trademark in a way that may confuse buyers about the source of goods or services, or confuses buyers into believing that the seller is affiliated with, sponsored by or endorsed by the trademark owner is both illegal and against eBay's policies. Examples include counterfeits, unauthorized replica items, and items that bear the brand or logo of a company without that company's permission.
Guideline: If the product you are listing bears the brand or logo of a company, but it wasn't made or authorized by that company, don't sell it on
Review of this listing indicates that the item infringes a trademark. It is both against the law and against policy to infringe trademark laws. Due to security around eBay's review processes, the indicating factors cannot be disclosed.
For more information, please visit the following Help pages:
pages.ebay.com
pages.ebay.com
To take the intellectual property tutorial, please visit:
eBay's Online Customer Service provides you with the information you need to buy and sell. If you can’t find the answer, we’ll connect you with one of our team members.
pages.ebay.com
Please be aware that any additional violations of this policy may result in the suspension of your account. understands that you may be concerned about this situation.
For more information on why may remove a listing, please visit:
pages.ebay.com
Please be assured that your listings have not been targeted in any way. Although there may be similar items currently listed on , we review all listings that are reported to us by members or Verified Rights Owner (VeRO) program participants. We rely on reports from our members to help maintain the safety and security of our Community. We encourage you to report any items by using the REPORT THIS ITEM button on the listing so we can quickly remove any other items that should be removed.
Your listing(s) may be eligible for relisting through My If your listing is eligible, you will see the listing in your Unsold Items page within My Listings that are not eligible for relisting will not be visible in the Unsold Items page.
To relist your item, sign in to , go to My to your Unsold items, and select the item that was canceled -- it's highlighted with a yellow banner. Before relisting, please make any changes necessary to ensure that your revised listing is in compliance with the law and policies. You might want to check your other listings for similar violations as well.
Thank you for your understanding.
Sincerely,
Trust & Safety"
Что мне в этом случае делать? Все ссылки в письме перечитал, не нашел никаких нарушений со своей стороны. Единственное, что может быть, усомнился в подлинности вещей. Хотя на том же аукционе продаются аналогичные вещи, продавец из Китая, с репутацией 86 % positive, без политика возврата денег, и никто его лоты не удаляет...
Неужели просто не продавать тогда? Или продавать с возможностью, что мой аккуант заблокируют, чего мне совсем не хочется.
Какие вообще есть мысли? Был бы очень признателен!
Спасибо.
